{"schema_version":"1.0","trust_center_version":"v1.0 (Sprint 5.23 Day 6 first-instance)","per_tier_sla_matrix":{"tier-1-discovery":{"uptime_sla_pct":"Best-effort (no SLA)","response_time_p95_ms":1000,"support_channel":"Public docs + community Discord"},"tier-2-inquiry":{"uptime_sla_pct":"99.5%","response_time_p95_ms":500,"support_channel":"Email support (48hr response)"},"tier-3-practice":{"uptime_sla_pct":"99.9%","response_time_p95_ms":200,"support_channel":"Email + chat (24hr response)"},"tier-4-practice-plus":{"uptime_sla_pct":"99.95%","response_time_p95_ms":100,"support_channel":"Email + chat + async-CSM (4hr response)"},"tier-4-enterprise":{"uptime_sla_pct":"99.99% (per-MSA)","response_time_p95_ms":50,"support_channel":"Dedicated CSM + on-call (1hr response per SLA)"},"tier-5-custom-project":{"uptime_sla_pct":"per-SOW","response_time_p95_ms":"per-SOW","support_channel":"per-SOW"},"tier-6-outcome-conditional":{"uptime_sla_pct":"per-SOW","response_time_p95_ms":"per-SOW","support_channel":"per-SOW"}},"compliance_roadmap":{"GDPR":"Sprint 6.1 (Q3 2026)","HIPAA-ready":"Sprint 10 (Q4 2026)","Per-tenant data residency":"Sprint 9 (Q4 2026)","SOC 2 Type 1":"Sprint 8 / Q4 2026 (auditor engagement Sprint 6.2)","SOC 2 Type 2":"Sprint 12 / Q1 2027","ISO 27001":"Sprint 14 / Q2 2027"},"transparency_cross_references":{"quote_discipline":"/v1/transparency/quote-discipline","quota_calibration":"/v1/transparency/quota-calibration","corpus_quality_dashboard_prefix":"/v1/transparency/corpus-quality/{vertical_id}"},"verified_correctness_attestation_framework":{"description":"Phronesis verifies forecast correctness via outcome-attestation (agent_outcome_event canonical kind; migration 0049) + customer-correction substrate (agent_correction_event canonical kind; migration 0051) + Athena methodology-attestation (≥3-source minimum per migration 0033). Per-vertical corpus-quality composite published at /v1/transparency/corpus-quality/{vertical}.","outcome_attestation_kind":"agent_outcome_event","correction_kind":"agent_correction_event","methodology_attestation_kind":"forecast_methodology_attestation_event","methodology_version_bump_kind":"methodology_version_bump_event"},"anti_pattern_guards_sustained":{"algorithm_substrate_non_exposure":"Per Lesson #28-EXTENSION BINDING + Algorithm_Protection §10 NEW; CI gate at .github/workflows/algo-protection-gate.yml at both static-site repos active","auto_applied_credit_default_false":"Per Themis #117.11 + Sprint 5.22 PR #EXC-5 asklepios AC-EXC-5 BINDING; manual customer opt-in required at /v1/customer/opt-in-toggle","cross_tenant_isolation_sacred_invariant_8":"Per CLAUDE.md §4 row 8 + Themis #117.8 + #118.7 BINDING"}}